GROUND HANDLING & MRO

Ground handling operations take place in high-pressure, noisy, and constantly moving environments where timing, safety, and clarity are mission-critical. Miscommunication can lead to costly delays, accidents, or even severe injuries.

GLOBALSYS delivers hands-free, wireless intercom systems specifically designed for ground support teams working under these extreme conditions. With seamless connectivity, robust noise reduction, and instant communication capabilities, our headsets ensure smooth coordination between cockpit crews and ground handlers during every phase of aircraft preparation.

Key challenges in ground handling operations

Extremely high noise levels (80–100 dB near engines and GPU/APU units)
Coordination between multiple teams under time constraints They are also suitable for coordination with ground support cleaning teams, who operate under tight schedules.
Harsh weather conditions (rain, snow, wind, heat)
Multilingual crews in busy, congested zones
High safety risks due to proximity to aircraft and moving equipment

Our communication solution for ground handling teams

GLOBALSYS provides a full-duplex wireless intercom system that connects up to four users simultaneously. The base connects to the aircraft's standard 6.35mm intercom jack and syncs with wireless belt packs or integrated headsets. Operators stay connected in real time without pressing any buttons, keeping both hands free for complex ground operations. Our EN352-certified headsets offer 32dB of passive noise reduction and come in high-visibility colors for safety on the tarmac. The system maintains strong connectivity even at 100 to 150 meters range within busy airport environments. These tools are designed to improve communication and safety for all ground staff working around the aircraft.

This efficiency contributes directly to smoother airline operations and reduced turnaround times.

Use cases & typical scenarios

Pushback operations

Real-time voice connection between the tug driver, cockpit, and ground coordinator boosts safety and execution speed.

De-icing procedures

Instant communication between the control post and de-icing vehicles improves traceability, reactivity, and safety during winter operations.

Aircraft maintenance

Wireless systems enable mobile technicians to access diagnostics and alerts directly from aircraft systems, speeding up interventions (MRO).

Advanced wireless communication features

Crystal-clear audio performance

Unmatched multi-user capacity

Instant critical alerts

Global certification ready

Universal aircraft compatibility

Professional-grade frequency range

Extended operational range

All-day power solutions

Ultra-low latency

Fast-charge technology

How does it work ?

Standard configuration : push back

Headset to Headset configuration: maintenance

Key benefits for your teams

Because safety and speed matter on the tarmac.

Global sys, Engineered for the ramp. Trusted worldwide.

Loud ramp?
Still loud and clear.

For example, an A320 on idle reaches 70–80 dB. Add GPUs, pushbacks, and jet blasts, and you’re easily above 100 dB.

Our ground support headsets are engineered to cut through that noise and keep your crew connected at every step.

30% faster coordination. 50% fewer repeated commands.

In time-critical environments, streamlined ground support communication means fewer misunderstandings, faster aircraft turnaround, and smoother operations.

Better on-time performance.

Just one minute of delay can cost airlines over $70. Our headsets help ground crews stay synchronized, even in the most complex apron scenarios.

Hands-free safety in all conditions.

Snow, rain, wind or heat—our systems are built to perform. With full duplex and voice-activated options, your crew keeps both hands on task, not on devices.

Seamless integration with PPE.

From hearing protection to high-vis clothing, our communication solutions fit into your teams’ gear without compromise. Because safety never takes a backseat.